Tiger Cloud & Tiger Data Status
Tiger Cloud Security Update
At Tiger Data, protecting the security and reliability of Tiger Cloud is a top priority.
Like many of you, we have been closely monitoring the recent wave of security disclosures, including critical vulnerabilities in PHP, Node.js, and Next.js, as well as software supply-chain attacks affecting npm, Python packages, and other open-source ecosystems. These incidents reinforce the importance of proactive security practices across our entire infrastructure.
As part of these ongoing efforts, we have evaluated the recently disclosed PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619). We can confirm that Tiger Cloud does not run PHP and is not affected by these vulnerabilities. No customer action is required.
Our approach to security extends well beyond responding to individual vulnerabilities. We proactively assess dependencies, monitor emerging security threats, and work to protect our software supply chain and build infrastructure. Across both our control plane and data plane, we emphasize least-privilege access, isolation, and containment to reduce potential attack surfaces and limit the impact of any security incident.
In light of the recent disclosures, we are also conducting a thorough internal security review of our platform and infrastructure, despite finding no evidence of exposure to the affected software. We believe that regularly examining and strengthening our security posture is essential, even when no direct vulnerability has been identified.
Tiger Cloud continues to operate normally. We will continue monitoring developments closely and communicate promptly if we identify security issues that may affect our customers.
We encourage customers to reference our status page for relevant updates regarding platform security and availability.
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Check the current status and uptime of Tiger Cloud and Tiger Data. View live service health, active incidents, and scheduled maintenance
Cloud Maintenance
We will be performing maintenance on TigerData services in all regions to upgrade TimescaleDB to version 2.31.0 and improve our security posture.
The maintenance period will begin on October 26, 2026 at 06:00 AM UTC and conclude on November 2, 2026 at 06:00 AM UTC.
During this time:
- All services will restart within their scheduled maintenance window, regardless of their environment tag (dev or production). The restart is independent of the TimescaleDB upgrade and happens whether or not your service is upgraded during this period.
- No action is required.
- Services without HA replicas will experience a brief interruption while their databases restart.
- Services with HA replicas will undergo a single switchover event during maintenance, typically lasting a few seconds. Connections may be briefly interrupted during the switchover.
- To minimize downtime during this maintenance, consider adding an HA replica to your service.
TimescaleDB upgrade rollout
TimescaleDB 2.31.0 brings various improvements, bug fixes, and enhancements. You can check out the full list of changes in the TimescaleDB 2.31.0 changelog.
The upgrade will be rolled out in the following order (this order applies only to the upgrade, not to the restart described above):
- Dev environments are upgraded automatically during your database's next configured maintenance window.
- Production environments are upgraded 3 weeks later.
Learn more about phased rollouts in the documentation. For more details on how upgrades are performed, see TimescaleDB Upgrades.
If you have any questions, feel free to reach out to our support team.
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