Tiger Cloud & Tiger Data Status

Tiger Cloud & Tiger Data Status

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Incident history

Jun 2026 - Aug 2026

August

Aug 20

12:09 PM - Sep 14 12:09 PM UTC (25d duration)

TimescaleDB release 2.29.2

The scheduled maintenance has been completed.

2 updates
Impacted:
Database - Data Plane and Core Availability
Aug 18

9:15 AM - 9:49 AM UTC (34min duration)

Tiered storage is paused for some customers running timescaledb 2.29

We've detected the issue and the solution has been deployed.

3 updates
Impacted:
Data Movement & Connectors
Aug 18

8:16 AM - Aug 20 8:16 AM UTC (2d duration)

Private Link Maintenance

The scheduled maintenance has been completed.

2 updates
Impacted:
Console & API
Aug 17

10:00 AM - Aug 24 10:00 AM UTC (7d duration)

Control-plane upgrades of our Cloud infrastructure

The scheduled maintenance has been completed.

1 update
Aug 10

10:00 AM - Aug 14 10:00 AM UTC (4d duration)

Control-plane upgrades of our Cloud infrastructure

The scheduled maintenance has been completed.

2 updates
Aug 06

5:01 PM - Aug 31 5:01 PM UTC (25d duration)

TimescaleDB Release 2.29.1

The scheduled maintenance has been completed.

2 updates
Impacted:
Database - Data Plane and Core Availability

July

Jul 23

8:00 AM - 9:00 AM UTC (1h duration)

Metrics Database Maintenance

The scheduled maintenance has been completed.

2 updates
Impacted:
Observability
Jul 16

11:00 PM - 11:01 PM UTC (2min duration)

TimescaleDB 2.28.3 Release

We're excited to announce the release of TimescaleDB 2.28.3!

This new version brings various improvements, bug fixes, and enhancements to make your time-series database experience even better. You can check out the full list of changes in the TimescaleDB 2.28.3 changelog .

Deployment Schedule

TimescaleDB 2.28.3 will become available to all databases starting 2026-07-17 01:00:00 +0200.

Dev environments
The upgrade will be automatically installed during your next database's configured maintenance window.

Production environments
The upgrade will be rolled out 3 weeks later.

Learn more about phased rollouts in the documentation .

For more details on how upgrades are performed, visit our documentation: TimescaleDB Upgrades .

If you have any questions, feel free to reach out to our support team.

1 update
Impacted:
Database - Data Plane and Core Availability
Jul 16

8:26 AM - 8:26 AM UTC (0min duration)

Console logins aren't working

Status: Investigating

We have identified an issue with a third-party authentication provider that is causing login failures on the Cloud Console. Users may be unable to log in during this time.

Your database services are not affected by this issue and continue to operate normally. Existing connections to your databases remain unimpacted.

Our team is actively engaged with the provider to diagnose the root cause and implement a resolution. We will continue to provide updates as more information becomes available.

We apologize for any inconvenience this may cause.


There is a major operational issue with our cloud provider, AWS. CloudFront is returning 5xx errors.


Status: Resolved

The issue affecting login to the Cloud Console has been resolved. Users should now be able to log in without disruption.

Database services remained unaffected throughout this incident.

We will continue to monitor the system closely to ensure continued stability. We thank you for your patience and apologize for any inconvenience this may have caused.

1 update
Impacted:
Console & API
Jul 02

8:31 AM - 8:58 AM UTC (28min duration)

TimescaleDB 2.28.2 Release

We're excited to announce the release of TimescaleDB 2.28.2!

This new version brings various improvements, bug fixes, and enhancements to make your time-series database experience even better. You can check out the full list of changes in the TimescaleDB 2.28.2 changelog .

Deployment Schedule

TimescaleDB 2.28.2 will become available to all databases starting 2026-07-02 10:31:00 +0200.

Dev environments
The upgrade will be automatically installed during your next database's configured maintenance window.

Production environments
The upgrade will be rolled out 3 weeks later.

Learn more about phased rollouts in this blog post .

For more details on how upgrades are performed, visit our documentation: TimescaleDB Upgrades .

If you have any questions, feel free to reach out to our support team.

1 update
Impacted:
Database - Data Plane and Core Availability

June

Jun 23

4:00 AM - Jun 26 11:00 AM UTC (3d 7h duration)

TimescaleDB 2.28.1 Release

We have decided to postpone the rollout of TimescaleDB 2.28.1.

During final validation, we identified a scenario in which the upgrade would not complete successfully for a subset of customers. To avoid any disruption, we have decided not to proceed with the rollout while we address this issue.

The fix is already in progress and will be included in TimescaleDB 2.28.2. We plan to resume the rollout once that version is available and has completed validation.

Thank you for your patience. Stay tuned for the 2.28.2 release announcement with an updated deployment schedule.

1 update
Impacted:
Database - Data Plane and Core Availability
Jun 22

4:00 AM - 7:29 PM UTC (15h 29min duration)

TimescaleDB 2.27.2 Release

We're excited to announce the release of TimescaleDB 2.27.2!

This new version brings various improvements, bug fixes, and enhancements to make your time-series database experience even better. You can check out the full list of changes in the TimescaleDB 2.27.2 changelog .

Deployment Schedule

TimescaleDB 2.27.2 will become available to all databases starting 2026-06-22 06:00:00 +0200.

Dev environments
The upgrade will be automatically installed during your next database's configured maintenance window.

Production environments
The upgrade will be rolled out 3 weeks later.

Learn more about phased rollouts in this blog post .

For more details on how upgrades are performed, visit our documentation: TimescaleDB Upgrades .

If you have any questions, feel free to reach out to our support team.

1 update
Impacted:
Database - Data Plane and Core Availability
Jun 02

5:59 AM - 6:03 AM UTC (3min duration)

Cloud Maintenance Event

We will be performing maintenance on TigerData services in the following regions:

  • ap-northeast-1
  • ap-south-1
  • eu-central-1
  • eu-central-2
  • eu-west-1
  • eu-west-2
  • us-east-1
  • us-west-2

The maintenance period will begin on 2026-06-08 06:00:00 and conclude on 2026-06-15 06:00:00.

During this time:

  • Instances will restart within their scheduled maintenance window.
  • No action is required.
  • Services with HA replicas will not experience downtime but will undergo a single switchover event during maintenance, lasting only a few seconds.
  • To prevent downtime during this event, consider adding an HA replica to your service.

As part of this maintenance, a new minor version of PostgreSQL will be installed. The corresponding minor version for your current major version will be applied.

Minor versions included in this update

  • 18.4
  • 17.10
  • 16.14
  • 15.18

For more details on how maintenance is handled on TigerData, please refer to our documentation.

1 update
Impacted:
Database - Data Plane and Core Availability