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May 19, 2026 3:52 AM UTC Resolved after 34m

Login Failures in Tiger Cloud Console

Updates

  • May 19, 2026 4:26 AM UTC

    This incident has now been fully resolved and console login functionality is operating normally again.

    Our investigation identified the issue as being related to an upstream FusionAuth maintenance activity that temporarily impacted authentication flows. Database services remained fully operational throughout the incident.

    Resolved
  • May 19, 2026 4:04 AM UTC (22 minutes earlier)

    Console login functionality has been restored and should now be working normally again, and the console service is currently under monitoring. We’re continuing to investigate the underlying root cause to better understand what triggered the issue.

    Monitoring
  • May 19, 2026 3:52 AM UTC (12 minutes earlier)

    We are currently experiencing issues with users attempting to log into the console. The investigation is ongoing. Database services are not affected.

    Investigating