Tiger Cloud & Tiger Data Status

Tiger Cloud & Tiger Data Status

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Sep 16, 2026 10:41 AM UTC Resolved after 6h 0m

The functionality has been restored

Impacted:
Console & API

Updates

  • Sep 16, 2026 4:41 PM UTC

    The Salesforce incident was resolved and support cases are fully functional in the console again

    Resolved
  • Sep 16, 2026 12:15 PM UTC (4 hours and 25 minutes earlier)

    We are still awaiting resolution of the ongoing issue on Salesforce's side. For the latest updates and additional details, please refer to the Salesforce Status Page.

    Monitoring
  • Sep 16, 2026 10:41 AM UTC (1 hour and 34 minutes earlier)
    • The Support Cases section of the console(console.cloud.tigerdata.com/projects/{project_id}/support/cases) isn't working — customers can't view or create support cases.
    • Requests to Salesforce for support cases are failing due to an ongoing Salesforce-side outage.
    Identified