Tiger Cloud & Tiger Data Status

Tiger Cloud & Tiger Data Status

Back
Sep 22, 2026 4:17 PM UTC Resolved after 3h 56m

Resolved - Degraded state in Azure Germany West Central

Impacted:
Database - Data Plane and Core Availability

Updates

  • Sep 22, 2026 8:13 PM UTC

    Availability was restored at 19:02 UTC for all affected customers

    Resolved
  • Sep 22, 2026 4:17 PM UTC (3 hours and 56 minutes earlier)

    Impact Statement:
    Starting at 12:04 UTC on 22 September 2026, you have been identified as a customer using Azure Virtual Machines (VMs) and Virtual Machine Scale Sets (VMSS) in Germany West Central who may experience virtual machines becoming unresponsive, restarting unexpectedly, or being temporarily unavailable when hosted in the region.

    Current Status:
    We detected this issue via our automated service monitoring upon identifying an unhealthy state affecting the underlying systems supporting customer resources. As per our investigation, we believe this stemmed from multiple underlying storage systems becoming unavailable at the same time, which led to attached virtual machines becoming unresponsive, restarting unexpectedly, or being temporarily unavailable.

    Investigating