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Incident history

https://status.tigerdata.com/history?date=2026-07-01 Aug 2026 - Oct 2026 https://status.tigerdata.com/history?date=2027-01-31
October
Tiger Cloud Databases running on Azure West Europe Region
Resolved

All affected database services in the Azure West Europe region have been restored and are running normally.

If you are still experiencing issues with a service in Azure West Europe, please contact our support team with your project and service IDs.
October 9 at 04:43 PM UTC

Resolved after 1h 11m

Azure VM stability issues in Germany West Central
Resolved

The underlying issue in the Azure data center causing VM instability was mitigated
October 8 at 11:48 AM UTC

Resolved after 17m

TimescaleDB release 2.30.2
Scheduled for October 4 at 06:00 AM UTC - October 11 at 04:00 AM UTC
Completed

The scheduled maintenance has been completed.
October 4 at 06:00 AM UTC
September
Azure services under new projects can start now
Resolved

The issue that was blocking services in new projects from starting was resolved
September 24 at 08:19 AM UTC

Resolved after 27m

Resolved - Degraded state in Azure Germany West Central
Resolved

Availability was restored at 19:02 UTC for all affected customers
September 22 at 04:17 PM UTC

Resolved after 3h 56m

TimescaleDB 2.30.1 Release
Scheduled for September 18 at 10:05 AM UTC - October 12 at 10:05 AM UTC
Completed

The scheduled maintenance has been completed.
September 18 at 10:05 AM UTC
The functionality has been restored
Resolved

The Salesforce incident was resolved and support cases are fully functional in the console again
September 16 at 10:41 AM UTC

Resolved after 6h 0m

TimescaleDB 2.30 release
Scheduled for September 10 at 05:17 PM UTC - September 17 at 05:17 PM UTC
Completed

The scheduled maintenance has been completed.
September 10 at 05:17 PM UTC
Cloud Maintenance Event
Scheduled for September 8 at 01:21 PM UTC - September 15 at 01:21 PM UTC
Completed

The scheduled maintenance has been completed.
September 8 at 01:21 PM UTC
August
TimescaleDB release 2.29.2
Scheduled for August 20 at 12:09 PM UTC - September 14 at 12:09 PM UTC
Completed

The scheduled maintenance has been completed.
August 20 at 12:09 PM UTC
Tiered storage is paused for some customers running timescaledb 2.29
Resolved

We've detected the issue and the solution has been deployed.
August 18 at 09:15 AM UTC

Resolved after 33m

Control-plane upgrades of our Cloud infrastructure
Scheduled for August 17 at 10:00 AM UTC - August 24 at 10:00 AM UTC
Completed

The scheduled maintenance has been completed.
August 17 at 10:00 AM UTC
Private Link Maintenance
Scheduled for August 18 at 08:16 AM UTC - August 20 at 08:16 AM UTC
Completed

The scheduled maintenance has been completed.
August 18 at 08:16 AM UTC
Control-plane upgrades of our Cloud infrastructure
Scheduled for August 10 at 10:00 AM UTC - August 17 at 10:00 AM UTC
Completed

The scheduled maintenance has been completed.
August 10 at 10:00 AM UTC
TimescaleDB Release 2.29.1
Scheduled for August 6 at 05:01 PM UTC - August 31 at 05:01 PM UTC
Completed

The scheduled maintenance has been completed.
August 6 at 05:01 PM UTC