Tiger Cloud & Tiger Data Status

We will be performing maintenance on TigerData services in all regions to upgrade TimescaleDB to version 2.31.0 and improve our security posture.

The maintenance period will begin on October 26, 2026 at 06:00 AM UTC and conclude on November 2, 2026 at 06:00 AM UTC.

During this time:

• All services will restart within their scheduled maintenance window, regardless of their environment tag (dev or production). The restart is independent of the TimescaleDB upgrade and happens whether or not your service is upgraded during this period.
• No action is required.
• Services without HA replicas will experience a brief interruption while their databases restart.
• Services with HA replicas will undergo a single switchover event during maintenance, typically lasting a few seconds. Connections may be briefly interrupted during the switchover.
• To minimize downtime during this maintenance, consider adding an HA replica to your service.

TimescaleDB upgrade rollout

TimescaleDB 2.31.0 brings various improvements, bug fixes, and enhancements. You can check out the full list of changes in the TimescaleDB 2.31.0 changelog.

The upgrade will be rolled out in the following order (this order applies only to the upgrade, not to the restart described above):

1. Dev environments are upgraded automatically during your database's next configured maintenance window.
2. Production environments are upgraded 3 weeks later.

Learn more about phased rollouts in the documentation. For more details on how upgrades are performed, see TimescaleDB Upgrades.

If you have any questions, feel free to reach out to our support team.