Tiger Cloud & Tiger Data Status

Situation mitigated, new services are now being deployed as expected.

We will be performing maintenance on TigerData services in the following regions:

• az-eastus2
• az-westeurope
• us-east-2
• ap-southeast-1
• ap-southeast-2
• ca-central-1
• sa-east-1

The maintenance period will begin on 2026-05-25 06:00:00 and conclude on 2026-06-01 06:00:00.

During this time:

• Instances will restart within their scheduled maintenance window.
• No action is required.
• Services with HA replicas will not experience downtime but will undergo a single switchover event during maintenance, lasting only a few seconds.
• To prevent downtime during this event, consider adding an HA replica to your service.

As part of this maintenance, a new minor version of PostgreSQL will be installed. The corresponding minor version for your current major version will be applied.

Minor versions included in this update

• 18.4
• 17.10
• 16.14
• 15.18

For more details on how maintenance is handled on TigerData, please refer to our documentation.

This incident has now been fully resolved and console login functionality is operating normally again.

Our investigation identified the issue as being related to an upstream FusionAuth maintenance activity that temporarily impacted authentication flows. Database services remained fully operational throughout the incident.

We're excited to announce the release of TimescaleDB 2.26.4!

This new version brings various improvements, bug fixes, and enhancements to make your time-series database experience even better. You can check out the full list of changes in the TimescaleDB 2.26.4 changelog .

Deployment Schedule

TimescaleDB 2.26.4 will become available to all databases starting 2026-05-04 08:00:00 +0200.

Dev environments
The upgrade will be automatically installed during your next database's configured maintenance window.

Production environments
The upgrade will be rolled out 3 weeks later.

Learn more about phased rollouts in this blog post .

For more details on how upgrades are performed, visit our documentation: TimescaleDB Upgrades .

If you have any questions, feel free to reach out to our support team.

Out of memory issues have been addressed by the new proxy release

We're excited to announce the release of TimescaleDB 2.26.3!

This new version brings various improvements, bug fixes, and enhancements to make your time-series database experience even better. You can check out the full list of changes in the TimescaleDB 2.26.3 changelog .

During the rollout of TimescaleDB 2.26.2, not all customer databases were upgraded as expected. The underlying cause has been identified, and the issue has been addressed in this release. The upgrade to 2.26.3 will follow the deployment schedule outlined below.

Deployment Schedule

TimescaleDB 2.26.3 will become available to all databases starting 2026-04-20 00:00:00 +0200.

Dev environments
The upgrade will be automatically installed during your next database's configured maintenance window.

Production environments
The upgrade will be rolled out 3 weeks later.

Learn more about phased rollouts in this blog post .

For more details on how upgrades are performed, visit our documentation: TimescaleDB Upgrades .

If you have any questions, feel free to reach out to our support team.

Database was stabilised and the incident is resolved

We will be performing maintenance on TigerData services in the following regions:

• ap-northeast-1
• eu-central-1
• eu-west-1
• us-east-2
• us-west-2
• az-eastus2
• az-westeurope

The maintenance period will begin on 2026-03-16 at 6:00 AM UTC and conclude on 2026-03-23 at 6:00 AM UTC.

During this time:

• Instances will restart within their scheduled maintenance window.
• No action is required.
• Services with HA replicas will not experience downtime but will undergo a single switchover event during maintenance, lasting only a few seconds.
• To prevent downtime during this event, consider adding an HA replica to your service.

As part of this maintenance, a new minor version of PostgreSQL will be installed. The corresponding minor version for your current major version will be applied.

Minor versions included in this update:

• 18.3
• 17.9
• 16.13
• 15.17

For more details on how maintenance is handled on TigerData, please refer to our documentation.